Frequently Asked Questions
What's included in the free trial?
The 7-day free trial includes full access to all Pro features: unlimited model races, AI prompt optimization, unlimited prompt library, real-time cost tracking, and race statistics.
Do I need to provide a credit card for the trial?
No credit card required! Start your free trial immediately and only add payment details if you decide to continue after the trial period.
Which AI models are supported?
We support 11+ models including GPT-5.1, GPT-5-mini, GPT-5-nano, GPT-4o, GPT-4o-mini, GPT-4-turbo, GPT-4, GPT-3.5-turbo, o1, o1-mini, and o1-preview. We're constantly adding new models as they're released.
How does real-time cost tracking work?
We track token usage for each message and calculate the exact cost based on current API pricing for each model. You'll see token counts and estimated costs displayed alongside every response.
Can I cancel anytime?
Yes! Cancel your subscription at any time from your account settings. No questions asked, no penalties. Your access continues until the end of your billing period.
Do you offer refunds?
We offer a 7-day free trial so you can try before you buy. If you're not satisfied within the first 30 days of paid subscription, contact us for a full refund.
What about enterprise plans?
Need team features, custom models, or higher usage limits? Contact us at hello@promptracer.com for custom enterprise pricing.